Privacy Policy

Introduction

AutAid is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a donation, submit an enquiry, register your interest in one of our services, volunteer with us, or otherwise interact with AutAid.

By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.

AutAid is a registered not-for-profit company limited by guarantee in Ireland (Company Registration Number 765744).

Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

• Name

• Email address

• Telephone number

• Postal address (where applicable)

• County or location information

• Information submitted through forms on our website

Service Registration Information

Where you register your interest in Breathing Space or future AutAid services, we may collect:

• Details relating to the family carer

• Name of the individual requiring support

• Age of the individual requiring support

• County in which support may be required

• Information voluntarily provided about support needs

Donation Information

Where donations are made through third-party providers, we may receive information relating to:

• Donation amounts

• Donor contact details

• Donation dates

AutAid does not store or process payment card information directly.

How We Use Your Information

We use your information to:

• Respond to enquiries

• Process registrations of interest

• Develop and plan future services

• Communicate updates regarding AutAid initiatives

• Administer donations and fundraising activities

• Improve our website and services

• Comply with legal and regulatory obligations

We will only use personal information for the purposes for which it was collected.

Breathing Space Registrations

Information submitted through Breathing Space registration forms is used to:

• Assess levels of demand for the service

• Understand geographic areas where support is required

• Contact individuals regarding service developments

• Assist with planning and future rollout of services

Registration does not guarantee access to services and is used primarily for planning, communication and future service development.

Marketing Communications

Where you have consented to receive updates, we may contact you regarding:

• AutAid news and developments

• Breathing Space updates

• Future services and initiatives

• Fundraising campaigns

• Volunteer opportunities

• Events and community activities

You may unsubscribe from marketing communications at any time.

Data Security

AutAid takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, loss, misuse or alteration.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

Information that is no longer required will be securely deleted or anonymised where appropriate.

Sharing Information

AutAid will not sell, rent or trade personal information to third parties.

Information may be shared only where necessary with:

• Service providers assisting with website operations

• Email communication providers

• Donation processing providers

• Professional advisers

• Regulatory or legal authorities where required by law

All third parties are expected to handle personal information securely and in accordance with applicable data protection legislation.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic and enhance functionality.

You may control or disable cookies through your browser settings, although doing so may affect certain website functions.

Your Rights

Under applicable data protection legislation, including the General Data Protection Regulation (GDPR), you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing of your information

• Object to certain processing activities

• Withdraw consent where consent has been relied upon

• Lodge a complaint with the Data Protection Commission

Requests relating to your personal data may be submitted using the contact details below.

Changes To This Privacy Policy

AutAid may update this Privacy Policy from time to time.

Any updates will be published on this page and will take effect immediately upon publication.

We encourage users to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

AutAid

Email: hello@autaid.ie

Telephone: 085 1099 280

Website: www.autaid.ie

Company Registration Number: 765744